No Refunds Once Work Has Begun

At Nine Two Media, we are committed to providing high-quality marketing services tailored to our clients’ needs. Due to the nature of our work,

all sales are final, and we do not offer refunds once work has commenced.

Project Cancellations

If a client wishes to cancel a project before work has started, they may request a cancellation in writing. Any deposits or upfront payments made prior to the start of work are non-refundable unless otherwise agreed upon in writing.

Exceptions

Refunds may only be considered in rare cases where:

The project has not yet started.A billing error occurred on our end.

Revisions & Adjustments

While refunds are not available, we are committed to ensuring client satisfaction. If you have concerns about the work delivered, we encourage you to communicate with our team to discuss potential revisions or adjustments.

Contact Us

For any questions regarding this policy, please reach out to us at:

team@ninetwomedia.com or 646-553-1992

This policy is subject to change at our discretion. Any updates will be communicated on our website.